Securly Parent Portal

ACPS is committed to ensuring students are as safe as possible when using school-issued Chromebooks and accessing the internet. To assist parents in monitoring student's online activity outside of school, ACPS provides parents and guardians access to the Securly Parent Portal. Through the Securly Parent Portal, parents and guardians can view their students' keyword searches, sites visited and videos watched. Parents and guardians can also add additional restrictions to categories such as social media and specific sites.

Securly Instructions

Written instructions are available in the following languages and also by watching the video below.

English

Español

 

Securly Parent Portal FAQs

I did not receive a letter with my Securly login information. What do I do?

Please email aaa@acps.k12.va.us if you did not receive a letter with your login information.

I received a letter from ACPS but I no longer use the email listed in the letter. How do I change it?

Log into PowerSchool. Click on “Update Contact Info” and edit your email. Within 48 hours you should receive a new welcome email from Securly. You will then be prompted to create a new password. If you need assistance in logging into PowerSchool, please email aaa@acps.k12.va.us.

I received a letter but never received a “Welcome” email from Securly. What should I do?

If you have not received a “Welcome” email from Securly to the email address listed on your Securly letter, first check your spam folder. If you still do not see an email from Securly, email aaa@acps.k12.va.us.

Can I add personal devices to the Securly app?

This app is for ACPS issued Chromebooks only. However, Securly does offer parents home solutions. For more information, visit the at Securly website.

If I have trouble with the app, who do I contact?

For technical support with the Securly app, email aaa@acps.k12.va.us.

My student seems to be accessing websites that aren’t showing up on Securly, what should I do?

If you have any problems with your view or questions around what you are not seeing, email help@securly.com.