Helpdesk and other application support emails are being supported remotely by email. Support offered may be limited in nature given the requirements of social distancing and remote communications. Helpdesk will check voicemail throughout the day for messages to add to support tickets. Visits by technicians are currently unavailable during the closure.

• Questions about PowerSchool/Teacher or SchoolNet: powerhelp@acps.k12.va.us
• Questions about Clever and Instructional Applications: appsupport@acps.k12.va.us
• Questions about Canvas: canvas@acps.k12.va.us

All other questions: helpdesk@acps.k12.va.us