ACPS Anonymous Reporting System

Students report tips from the mobile app or the webform available on all school websites, as well as in Canvas.

Yes, tips are anonymous.

Sandy Hook Promise 24/7 Call Center receives the tips and engages in a two-way conversation with the tipster to verify the tip, assess its severity and route it to the appropriate school or district team during the school day.

The Call Center typically responds to tips within a minute and begins a dialogue with the student to gather more information.

Tips that are not assessed as life-safety tips are sent to school teams to be addressed when school reopens. If tips are identified as life-safety or need an urgent response, they are routed to APD) to be addressed. School and district teams are also notified for information only.

School hours are considered 6 a.m. to 6 p.m. on weekdays.

Yes, the forms can be submitted in English, Spanish, Arabic, Urdu and Amharic. Additionally, staff at the Call Center support over 600 languages.

Yes, the Call Center monitors the Tipline 24 hours a day/seven days a week. 

6 a.m. to 6 p.m. on weekdays: 

• Non-life safety/non-urgent: delivered to school staff only

• Life safety/urgent: School and division staff are all contacted; APD dispatch also contacted
   

6 p.m. to 6 a.m. (evenings, weekends and holidays): 

• Life safety/urgent response: Go directly to APD for response; school and district teams receive email and texts for information only

• Non-life threatening/non-urgent: School teams receive through email and text for information only

Yes, the APD is ready to respond to tips considered life-safety and/or urgent.