Technology Services

  • The mission of the Department of Technology Services is to provide a reliable infrastructure, improve operational efficiency, and enhance the teaching and learning process. The department aligns and allocates technology resources in a manner that reflects the school division's mission and strategic goals.

    Purpose

    The Department of Technology Services supports the mission of ACPS by seeking to provide a reliable infrastructure, improve operational efficiency, and enhance the teaching and learning process. Technology Services leads and manages the implementation of a technology plan by aligning the technology goals to the division goals.

    Goals

    • Provide students and instructional staff the technology resources to support a rich learning environment.
    • Provide all staff effective professional development that supports student learning.
    • Provide a reliable infrastructure that facilitates the operation of the school division and is transparent to the end user.
    • Provide access to high-quality data to support data-driven decision making.

    Responsiblities

    The department aligns and allocates technology resources in a manner that reflects the goals and their relationship to the division's mission and strategic goals.

    Learning Environment

    • Provide standardized tools and resources.
    • Implement promising practices that support a rich learning environment.
    • Evaluate how technology is employed appropriately to support a rich learning environment.
    • Support community understanding of technology resources and practices and their impact on student learning.

    Professional Development

    • Provide a variety of effective professional development options including workshops, webinars, podcasts, coaching and online instruction for instructional staff.
    • Maintain a program of instructional leadership that fosters effective use of technology in support of teaching and learning.
    • Provide training for non-licensed personnel.

    Infrastructure

    • Build and maintain a technical architecture that provides a strong and scalable foundation in support of the goals of the division.
    • Provide efficient and effective support for all instructional and administrative technology resources for students and staff.
    • Ensure management systems operate effectively.
    • Monitor policies, procedures and technologies to ensure that computing resources are secure and recoverable.
    • Maintain office productivity software and systems for communication and collaboration throughout the division.

    Data

    • Implement governance structure to manage and monitor IT investments.
    • Enhance and implement systems and analysis tools.
    • Increase data accessibility and data quality.
  • CONTACT INFORMATION

    Elizabeth Hoover, Ph.D.
    Chief Technology Officer
    Alexandria City Public Schools
    1340 Braddock Place
    Alexandria, VA 22314
    703-619-8005
    elizabeth.hoover@acps.k12.va.us